Summer 2023

Package DealsArada Charnwood Capital

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Keep your Stove Safe & Efficient Service in the Spring or Summer

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Electric fires or stoves Ambience with or without heat

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Offer Stoves Offer Stoves

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Cold Chimney Syndromecauses smoke in the room

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Keep warmfeed the fire

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Privacy Policy

Privacy policy

This privacy policy is to inform you regarding the use of your personal information which is collected during your visit to our website.

Your personal data is controlled ultimately by Colnestoves Ltd  a company registered in the UK with registered number 02950287 whose registered office is at 90 High Street, Kelvedon CO5 9AA.

For the purposes of the DPA, we are the data controller in respect of your personal information that we collect and process as further described in this Privacy Policy.

Topics:

What information do we collect about you?
How will we use the information about you?
Marketing
Access to your information and correction
Cookies
Other websites
Security of your personal data
Changes to our privacy policy
How to contact us

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal processor for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.

Colnestoves Ltd will not share your information for marketing purposes with companies other than those used to meet the requirements of your enquiry/order

Marketing

We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other companies other than those used to meet the requirements of your enquiry/order

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please Email. or write to us at the  following address. We may make a small charge for this service. You may ask us to correct or remove information you think is inaccurate.

In addition you also have the right to request we remove your information that we hold. Doing this may impact the services that we can offer you.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit

www.aboutcookies.org

or

www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Security of your personal data

We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you:

by email info@colnestoves.com

or write to us at Colnestoves Ltd, 42 Halstead Road, Earls Colne, CO6 2NL

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