Your personal data is controlled ultimately by Colnestoves Ltd a company registered in the UK with registered number 02950287 whose registered office is at 90 High Street, Kelvedon CO5 9AA.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
We will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal processor for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers or other individuals.
Colnestoves Ltd will not share your information for marketing purposes with companies other than those used to meet the requirements of your enquiry/order
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other companies other than those used to meet the requirements of your enquiry/order
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please Email. or write to us at the following address. We may make a small charge for this service. You may ask us to correct or remove information you think is inaccurate.
In addition you also have the right to request we remove your information that we hold. Doing this may impact the services that we can offer you.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.
How to contact us
by email firstname.lastname@example.org
or write to us at Colnestoves Ltd, 42 Halstead Road, Earls Colne, CO6 2NL